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Why is one of my member in microsoft 365 (family) showed expired, even though it is not due yet?
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Need to solve this ASAP. This issue harm my work.
Triggered by the latest WIndows Update process. It was a big one which took quite a while to install. My machine is ok (but I'm the administrator), my wife's machine has the Windows 365 subscription marked as expired. Still able to access OneDrive though
Hi,
No not at all. Windows update is an offline Process - the activation concerns Microsoft servers, which are connected to your PC. It is just a coincidence that your PC updated at the same time.
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This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
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Same issue here. Family subscription perfectly fine but my daughter can no longer use it as of today