Why is one of my member in microsoft 365 (family) showed expired, even though it is not due yet?

Anonymous
2025-04-10T10:26:37+00:00

Why is one of my member in microsoft 365 (family) showed expired, even though it is not due yet?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2025-04-10T11:55:57+00:00

    Same for me ... since two hours

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  2. Anonymous
    2025-04-10T11:56:15+00:00

    I am having the same issue on my wife's account even though MS365 is shared with her it say it has expired on her computer

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  3. Anonymous
    2025-04-10T11:58:00+00:00

    I have done an update and now everything is ok again

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  4. SD - IA 179.1K Reputation points Independent Advisor
    2025-04-10T11:58:29+00:00

    Hi Venn,

    I'm Sumit, here to answer your query at the Microsoft Community.

    Apologies for any inconvenience you are experiencing. I am happy to help you today.

    Many users have reported issues with the Microsoft Family subscription today. Please rest assured that your subscription is functioning properly; the problem lies with Microsoft's servers. I assure you that this issue should be resolved soon.

    Hope that helps, and rely on us for any further inquiries. All the best.

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  5. Anonymous
    2025-04-10T12:00:25+00:00

    Any idea of how long it should take?

    Thanks

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