Why is one of my member in microsoft 365 (family) showed expired, even though it is not due yet?

Anonymous
2025-04-10T10:26:37+00:00

Why is one of my member in microsoft 365 (family) showed expired, even though it is not due yet?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. SD - IA 179.1K Reputation points Independent Advisor
    2025-04-10T15:37:45+00:00

    https://portal.office.com/servicestatus?ocid=us...

    Title: Some users may be unable to access Microsoft 365 services

    User impact: Users with Microsoft 365 Family subscriptions may be unable to access Microsoft 365 services.

    Current status: We’ve identified a recent change which is causing impact and we're currently reverting the change to remediate the issue.

    Start time: Thursday, April 10, 2025, at 7:25 AM UTC

    Next update by: Thursday, April 10, 2025, at 5:30 PM UTC

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  2. Anonymous
    2025-04-10T16:17:28+00:00

    Le problème semble avoir été résolu.

    Merci à tous.

    Bernard (France)

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  3. Anonymous
    2025-04-10T17:26:10+00:00

    Same issue - was a sudden issue. Received below from Microsoft:

    "

    Siva_Shankar_S has replied to the question Shared family subscription doesn't work that you are following in Microsoft Support Community.
    Hello , <br> <br>I’m here to help you in resolving your issue <br> <br>Many users have reported issues accessing Microsoft 365 services. <br> <br>Microsoft has officially acknowledged the problem. <br> <br>You can check the current service status at the following link:"

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  4. Anonymous
    2025-04-10T17:37:24+00:00

    Não consigo acessar nenhum documento do Office desde esta manhã (Brasil).

    Há alguma explicação para corrigir isso?

    Luciana

    Boa tarde!

    Aqui ainda não foi resolvido, estou desde as 08:00 da manhã tentando acesso. (Brasil)

    Michaela

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