Why is one of my member in microsoft 365 (family) showed expired, even though it is not due yet?

Anonymous
2025-04-10T10:26:37+00:00

Why is one of my member in microsoft 365 (family) showed expired, even though it is not due yet?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-04-10T15:09:19+00:00

    Io sono tornato online.

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  2. Anonymous
    2025-04-10T15:09:45+00:00

    Same here - MS 365 Family - this morning, the first family share is locked out, but not the last one.

    We're in NYC.

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  3. Anonymous
    2025-04-10T15:12:54+00:00

    Issue is now fixed for me! UK

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  4. Anonymous
    2025-04-10T15:30:13+00:00

    I cant acess any document from Office since this morning ( Brazil).

    There is any expactation to correct this?

    Luciana

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  5. Anonymous
    2025-04-10T15:31:55+00:00

    Wir haben das gleiche Problem. Mein Office 365 Account ist noch aktiv und gültig bis nächstes Jahr. Ich habe seit Jahren unsere Kinder und meine Frau mit dem Account geteilt. Es hat bisher immer funktioniert. Wir haben bei Windows 11 dieses Update gemacht und plötzlich ging Office nicht mehr.

    2025-04 Kumulatives Update für Windows 11 Version 24H2 für x64-basierte Systeme (KB5055523)

    Kann es damit zusammenhängen?


    English:

    We have the same problem. My Office 365 account is still active and valid until next year. I have shared the account with my wife and our children for years. It has always worked so far. We did this update on Windows 11 and suddenly Office stopped working.

    2025-04 Cumulative Update for Windows 11 version 24H2 for x64-based systems (KB5055523)

    Could this be related?

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