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Why is one of my member in microsoft 365 (family) showed expired, even though it is not due yet?
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I checked this morning, the issue has been resolved, I didn't have to do anything, it will get resolved automatically
Hi - Waiting times are horrendous to get a live person. I had to wait 59 minutes. Once on, they are generally helpful. Worth waiting may be?
Regards
Sunil
Hi Julia,
This is the original thread I believe
The issue I believe was at Microsoft server end and I believe it is resolved (atleast for me). I no longer have this issue
Regards
Sunil
I have the same issue. renewed our subscription 1/7/25, and now, told we need to resubscribe. Have no access to Word or Outlook. My son has the same problem and both of us are on the family link.
I can't even get on a chat with a live person.
Hi there, I'm having this issue too and I have been waiting for a call-back for over 36 hours now. I have already lost a whole day of work! :( Can you tell me where I can access the Microsoft chat that you mention? I've been trawling through the website and can't find anywhere to get online help... Many thanks!