Why is one of my member in microsoft 365 (family) showed expired, even though it is not due yet?

Hello,
I am also experiencing the same issue with my Microsoft 365 Family subscription. Although I have been correctly added to the family group and the subscription shows as active on OneDrive and Microsoft 365 Copilot, I am unable to access the desktop Office apps on my PC. I get a message stating that the subscription is not active.

I tried clicking the link that was sent to me to sign up, but I receive the error that the link doesn't work, and it asks the organizer of the subscription to complete a step.

As mentioned in the recent updates from Microsoft, it seems there is a known issue affecting users with Microsoft 365 Family subscriptions. I hope it gets resolved soon. I am waiting for further details or updates.

Thank you for your attention!

I have the same issue with my Family Office 365 Subscription that will be expired on 02 May 2025 but now Office 365 all application shows my subscription expired and cannot do anything.

I've 6 members but only me shows expired.

Any update on this?

Same here; none of my family members that are on the subscription have access anymore, only I, the account holder still have access.

Same issue with a family member here.

Vinicius Macedo