Why is one of my member in microsoft 365 (family) showed expired, even though it is not due yet?

Yes, there is still an issue. The original issue of shared Microsoft 365 Family subscriptions was fixed. However, now my wife's OneDrive thinks it is on the Free plan and says she is over the storage limit of 5GB. She is supposed to have 1TB.

The Microsoft Account Subscriptions page shows that she has a Microsoft 365 Family subscription (managed by me). Which is correct. But just below that under Microsoft Storage it says that her cloud storage is full (9GB/5GB). Logging into OneDrive, the Plans and Upgrades section says under Current Plan: Free version of Microsoft 365. This is not correct.

Why are Word, Except, PowerPoint etc recognising the subscription but OneDrive is not.

(Strangely enough, during the glitch last week it was the opposite. Word, Excel and PowerPoint lost the subscription but OneDrive kept working normally.)

Microsoft, please fix this. We are paying the subscription, we expect it to work.

Any idea of how long it should take?

Thanks

I am having the same issue on my wife's account even though MS365 is shared with her it say it has expired on her computer

Same for me ... since two hours

I am having exactly the same issue