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Why is one of my member in microsoft 365 (family) showed expired, even though it is not due yet?
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hola cordial saludo,
presentamos problemas para ejecutar aplicaciones de escritorio con la licencia de Microsoft 365 Family, que se sabe del problema y cuando solucionan dicho inconveniente
Could this issue be caused by some earlier version of O365 being in a cancelled state? I have a very old personal O365 subscription that was not renewed years ago when my husband also needed O365. At that time we purchased the family version under his account and he shared with me. It has worked fine until now. Under my account subscriptions I was able to see the cancelled personal and the shared from my husband O365, today I can only see the cancelled subscription.
I have the same issue with my Family Office 365 Subscription that will be expired on 02 May 2025 but now Office 365 all application shows my subscription expired and cannot do anything.
I've 6 members but only me shows expired.
Any update on this?
Same here; none of my family members that are on the subscription have access anymore, only I, the account holder still have access.