Is this scam? Complete a purchase by May 11, 2025 to keep your account active (SOLVED)

Anonymous
2025-04-16T10:19:14+00:00

Hello,

I am a small business owner, with just an Microsoft 365 Business Basic licence.

I suddenly got an email, apparently from Microsoft that I dont understand at all

Its says:

You are receiving this email because your associated Microsoft Entra ID tenant (tenant ID XXX ) has been inactive for more than 200 days.
Required action: To continue using your tenant, make a purchase before May 11, 2025. If you don’t make a purchase before this date, your next purchase with Microsoft will require a new Microsoft Entra ID tenant to continue using Microsoft services.

I dont know what an Entra Tenant ID is? What purchase should I make?

My MS 365 licence ends only May 26 2025 and will be renewed of course.

Is that what this email is about?

Hope you can help

<br> ---
Microsoft 365 and Office | Subscription, account, billing | For business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2025-05-04T10:13:42+00:00

Hello Marc,

We checked our tenant-ID and it is different as well. I really appreciate that you took the time and wrote back!

Have a great day,

DGI

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  1. Anonymous
    2025-05-12T13:54:11+00:00

    Hi Tim,

    I changed my Microsoft 365 from personally to family which gives me extra possibilities. I hope to have saved my Microsoft account with this. Further no news here.

    Best regards,

    Patricia

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  2. Anonymous
    2025-05-12T13:57:02+00:00

    Hi Marc,

    As I changed my Microsoft 365 from personal to family I paid a little extra and have more possibilities so I hope this is enough to keep my Microsoft account.

    Thanks again for your search and good information.

    Best regards,

    Patricia

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  3. Anonymous
    2025-05-12T16:22:41+00:00

    Hello Patricia

    Thank you for your reply.

    As suspected, the only option is to spend money.

    I am a single user with no chance of a family.

    I wondered when Microsoft 365 would start to take advantage of their effective monopoly.

    Best regards

    Tim

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  4. Anonymous
    2025-05-18T13:41:00+00:00

    I received this email as well. IMO this is THE ABSOLUTE WORST POS email Microsoft has ever sent me. What is a tenant ID? Some thing to do with my investment unit? They couldn't inject my name into the email? Aren't they the king of mail merge? Could they make this email any more confusing?

    Microsoft, resend this email in plain English, in terms that people can understand, so we can know whether to ignore this email or not.

    And while you're at it...Windows 11 sucks. How I wish I could go back to Windows 10.

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