Is this scam? Complete a purchase by May 11, 2025 to keep your account active (SOLVED)

Anonymous
2025-04-16T10:19:14+00:00

Hello,

I am a small business owner, with just an Microsoft 365 Business Basic licence.

I suddenly got an email, apparently from Microsoft that I dont understand at all

Its says:

You are receiving this email because your associated Microsoft Entra ID tenant (tenant ID XXX ) has been inactive for more than 200 days.
Required action: To continue using your tenant, make a purchase before May 11, 2025. If you don’t make a purchase before this date, your next purchase with Microsoft will require a new Microsoft Entra ID tenant to continue using Microsoft services.

I dont know what an Entra Tenant ID is? What purchase should I make?

My MS 365 licence ends only May 26 2025 and will be renewed of course.

Is that what this email is about?

Hope you can help

<br> ---
Microsoft 365 and Office | Subscription, account, billing | For business | Other

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Anonymous
2025-05-04T10:13:42+00:00

Hello Marc,

We checked our tenant-ID and it is different as well. I really appreciate that you took the time and wrote back!

Have a great day,

DGI

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  1. Anonymous
    2025-05-04T15:45:14+00:00

    Hi, this is a useless answer and does not answer to the question appropriately!

    Please anser the question in a correct way!!!!

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  2. Anonymous
    2025-04-30T08:23:06+00:00

    SOLVED!

    In fact I did set up a Teams call with a MS representative.

    It turned out that the tenant-ID that was going to expire was an old one (from a former licence), and had nothing to do with the current for my MS 365. That will not be affected, so we let the old one pass/die.

    You can compare the tenant ID that is mentioned in the warning-email with the tenant-ID for your current MS-365. Is if not the same, there is no issue with your current MS 365.

    Took a lot of time (for me but also for MS), not easy stuff, many user-unfriendly menus which you normally never use ..

    But problem solved!

    Good luck, Marc

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  3. Anonymous
    2025-04-29T21:45:34+00:00

    Exactly the same here Patricia. Even before the end date of my current MS 365 licence

    I did contact the Business Support Center. They confirm that I need to buy a new MS product, otherwise my access will be suspended. Even DURING the licence period that has already been paid for.

    I cannot believe MS will breach existing contracts like this, it still seems very unlikely to me all.

    Im still in discussion with them. Very strange

    Will keep you posted.

    Hello Marc,

    One of my clients received the same email from Microsoft. She also has a subscription which ends in 2026 but MS tells to buy "something" till the end of May 2025! Very bizarre, and I am just curious whether if you received any additional information from MS?

    Thank you.

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  4. Anonymous
    2025-04-23T10:25:36+00:00

    Hi Marc,

    Thanks for your reply! It's strange and unlikely but when I read you comment very true on the other hand...Very grateful if you keep me posted of course. And... what kind of product can we buy to keep the license on one hand and the costs low on the other hand? I looked into the possibilities but as a "one person" company I don't need much more than I have.

    Looking forward hearing of you.

    Best regards,

    Patricia

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