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Hello,
I am a small business owner, with just an Microsoft 365 Business Basic licence.
I suddenly got an email, apparently from Microsoft that I dont understand at all
Its says:
You are receiving this email because your associated Microsoft Entra ID tenant (tenant ID XXX ) has been inactive for more than 200 days.
Required action: To continue using your tenant, make a purchase before May 11, 2025. If you don’t make a purchase before this date, your next purchase with Microsoft will require a new Microsoft Entra ID tenant to continue using Microsoft services.
I dont know what an Entra Tenant ID is? What purchase should I make?
My MS 365 licence ends only May 26 2025 and will be renewed of course.
Is that what this email is about?
Hope you can help
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Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello Marc,
We checked our tenant-ID and it is different as well. I really appreciate that you took the time and wrote back!
Have a great day,
DGI
Thanks! When I tried to log in to Azure I got some sort of gobbledegook response (I can't log in with my normal ID apparently, and have no idea which ID I should use - probably one that's long defunct, at a guess) so I can't actually do anything about Azure/Entra/whatever. However, knowing what it is that I can't do anything about is still reassuring, in that it's something I can - hopefully - forget about!
Agree with you, 100%
Az
I got the same email, and am also confused, as I have ofc 365, auto updates, Battlenet for my World of warcraft mmo, also on auto pay, monthly subscription. What more do I need? O.o
This is the message I got, I do not understand anything because I have never purchased anythiny from Microsoft. I just purchase my laptop and use the system it comes with. Can anyone tell me if this is a Scam?
StartFragmentComplete a purchase by June 22, 2025 to keep your account active
You are receiving this email because your associated Microsoft Entra ID tenant (tenant ID 1c999a2a-f5a5-40ef-be6e-49623e53296b) has been inactive for more than 200 days.
Required action: To continue using your tenant, make a purchase before June 22, 2025. If you don’t make a purchase before this date, your next purchase with Microsoft will require a new Microsoft Entra ID tenant to continue using Microsoft services.
| Make a purchase > | <br> | --- |
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Learn more about the Microsoft data retention policy. If you have questions or need help, contact support.
Account information
| Tenant ID: |
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| 1c999a2a-f5a5-40ef-be6e-49623e53296b |
EndFragment