Is this scam? Complete a purchase by May 11, 2025 to keep your account active (SOLVED)

Anonymous
2025-04-16T10:19:14+00:00

Hello,

I am a small business owner, with just an Microsoft 365 Business Basic licence.

I suddenly got an email, apparently from Microsoft that I dont understand at all

Its says:

You are receiving this email because your associated Microsoft Entra ID tenant (tenant ID XXX ) has been inactive for more than 200 days.
Required action: To continue using your tenant, make a purchase before May 11, 2025. If you don’t make a purchase before this date, your next purchase with Microsoft will require a new Microsoft Entra ID tenant to continue using Microsoft services.

I dont know what an Entra Tenant ID is? What purchase should I make?

My MS 365 licence ends only May 26 2025 and will be renewed of course.

Is that what this email is about?

Hope you can help

<br> ---
Microsoft 365 and Office | Subscription, account, billing | For business | Other

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Anonymous
2025-05-04T10:13:42+00:00

Hello Marc,

We checked our tenant-ID and it is different as well. I really appreciate that you took the time and wrote back!

Have a great day,

DGI

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  1. Anonymous
    2025-06-01T10:07:15+00:00

    Hi,

    Thank you for your reply. As I have said, it is my Teams old account that has been targeted. When I open Teams, there is a warning sign about not being able to access it but I can still use Teams as an individual.

    Microsoft should reply or send out a warning about a phishing scam, like most of other websites do, so it is all fishy business if you ask me. If they're so thorough with their updates, this is the first thing they should - alert users about the phishing scams. I won't pay a penny or do anything. I'll wait until the 26 June and see what happens.

    Best,

    Victoria

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  2. Anonymous
    2025-05-29T16:20:06+00:00

    Thanks again - understood - that's good enough for me.

    Tim

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  3. Anonymous
    2025-05-21T10:36:01+00:00

    Thank you KipKear

    I admire your verve and agree with your sentiment; but fear I have too much data tied up in the Microsoft suite to risk losing it all.

    Interesting that nothing has happened to yours, yet.

    I'm going to try and contact Customer Services anyway and, in preparation for an argument, will look up that business model, you mentioned.

    Any idea where I can find it?

    Thanks again - Tim

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  4. Anonymous
    2025-05-20T12:56:27+00:00

    Hello Maurits

    I'm not an expert - I'm in the same situation as you.

    I checked the tenant ID and it was the same as the one in the email; therefore, the email is valid, in my case.

    I understand your concerns and given what you have now said about supplying your work details, I can only advise that you contact Microsoft Customer Services, as will I. Good luck.

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