Microsoft Account Sign-in Helper is not helping me at all. I cannot access my personal Microsoft account.

Reported
Anonymous
2025-06-30T15:36:52+00:00

Microsoft Account Sign-in HelperMicrosoft Account Sign-in Helper is not helping me at all. I cannot access my personal Microsoft account. I just renewed and paid my yearly subscription last month, yet I'm getting this **** service. I'm unable to access my MS account, and it's driving me nuts! All the channels are unable to help. I need someone to talk to.

I changed my password 2x already
I followed all the troubleshooting steps

Yet, Microsoft Account Sign-in Helper is saying that there is no problem with my account.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

94 answers

Sort by: Oldest
  1. Anonymous
    2025-07-10T13:49:00+00:00

    Impossible d ouvrir ma boîte mail

    Puis je contacter une personne au téléphone car J avance pas et J ai plus accès à mes mails

    0 comments No comments
  2. Anonymous
    2025-07-10T13:58:16+00:00

    Same problem here !!!!!!!!!!

    0 comments No comments
  3. Anonymous
    2025-07-10T14:07:10+00:00

    I have changed password, and the message says cannot send mail. I also have received no mail.

    0 comments No comments
  4. Anonymous
    2025-07-10T14:08:09+00:00

    password doesn't work nor does code sent to phone

    0 comments No comments
  5. Anonymous
    2025-07-10T14:08:25+00:00

    I can't sign-in to my account on my phone or computer. When I try I get an envelope opening and shutting.

    0 comments No comments