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Microsoft Account Sign-in HelperMicrosoft Account Sign-in Helper is not helping me at all. I cannot access my personal Microsoft account. I just renewed and paid my yearly subscription last month, yet I'm getting this **** service. I'm unable to access my MS account, and it's driving me nuts! All the channels are unable to help. I need someone to talk to.
I changed my password 2x already
I followed all the troubleshooting steps
Yet, Microsoft Account Sign-in Helper is saying that there is no problem with my account.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I'm unable to access my MS account, and it's driving me nuts! All the channels are unable to help. I need someone to talk to.
I need to speak with someone
My wife having the same issue, she had to reset her phone as needed a screen replacement, now unable to log on to outlook or Microsoft account.
The code via email works just once a day, after entering the email code it asks to verify again and fails if email is chosen saying too many requests being made, however choosing SMS option, no text being received or says having trouble sending sms try again later.
Its been a few days now and unable to logon. there's no way to get any support unless you've actually logged in.
would appreciate if anyone can provide any advice.
Thanks
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Hey Julson!
Nice to meet you! I'm Darhyl, an Independent Advisor.
For us to make sure we're on the same page, may I have the exact error messages/codes upon signing in to your account?
Lastly, may I know the specific troubleshooting steps you have done so far to fix the issue?
Best regards,
Darhyl