OneDrive – Shared folders can no longer sync locally since yesterday

Anonymous
2025-03-06T21:28:30+00:00

I have been experiencing an issue with the synchronization of shared OneDrive folders that started yesterday. Until now, I could successfully add shared folders to my OneDrive and have them sync locally, but now the folder is only appearing as a shortcut/link and is no longer treated as a regular folder in my OneDrive storage.

Problem:

  • Until yesterday, I could add shared folders to my OneDrive folder, and they would automatically sync so I could use the files directly on my PC.
  • Since yesterday, the shared folder is now only appearing as a link/shortcut, and it is not syncing locally.
  • The folder remains visible as an online link in the OneDrive Explorer, but I can't use it as a normal folder.
  • This affects all shared folders, both from external users and internal ones.
  • This change occurred suddenly on March 5, 2025, and was not present before.

What I have tried:

  1. Added the folder for synchronization again: This results in a link, not an actual sync.
  2. Updated the OneDrive client: I have installed the latest version of OneDrive, but the problem persists.
  3. Reinstalled OneDrive: I uninstalled and reinstalled OneDrive to fix any potential issues, but the problem remains.
  4. Cleared cache and stored credentials: This did not resolve the issue either.
  5. Checked the settings for a solution: I have reviewed all relevant options, but haven’t found a solution.

Questions:

  1. Was this feature intentionally changed by Microsoft, or is this a bug?
  2. Is there any way to reverse this change or make shared folders sync locally again like before?
  3. Is it possible to sync shared folders without the online link appearing?
  4. What steps should I take to resolve this issue?

Additional Information:

  • I am using OneDrive for Personal and syncing multiple folders from different users.
  • The files are still available online, but I am no longer able to use them offline as I did before.

I would greatly appreciate your assistance in resolving this issue. Thank you for your support!

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2025-04-06T22:29:22+00:00

    Common Microsoft, this error is taking far too long to fix!

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  2. Anonymous
    2025-04-04T05:49:08+00:00

    The workaround provided is not acceptable. Applications pointing to local files on the shared folder cannot work with files on the web. What is the ETA for a fix?

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    2 people found this answer helpful.
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  3. Anonymous
    2025-04-02T06:34:07+00:00

    When? This has been a known issue for a while. So when do we think MS will get off their collective behinds and actually look after their customers? It has made using Onedrive impossible.

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  4. Anonymous
    2025-04-02T03:56:45+00:00

    Hi, the same thing just happened to me. This is unacceptable.

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  5. Anonymous
    2025-04-01T03:39:51+00:00

    This is a totally unacceptable situation and the blatant arrogant and disrespectful silence from any human entity within Microsoft on this URGENT matter ---needs some more signficantly effective way to acheive a response!!

    Due to operational reasons i am now changing suppliers and will seek a full refund of a stupid un-Intelligent system that seems unfixable and whose operators are disgustingly silent!!

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    6 people found this answer helpful.
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