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I have suddenly lost the sync function to 2 important shared folders (ones shared with other people) My other folders and files (not shared) are fine. How can I fix it? For some reason, the folders have been sent to my recycle bin, but I cannot restore them.
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Peter,
No as mine on my laptop still are not back. Everything is fine on the app and web. I understand Microsoft are migrating data but not sure how long it will take.
Anyone else have issues with specific files not updating? I had a user today with a Shared Folder suddenly not synching. He's got a copy on his local machine with the shared folder name plus the name of the machine but not the shared folder. Online, both folders show.
Earlier this month I've had a couple instances of files that were stored in shared folders being updated but the changes did not show up on the shared folder. Sounds like they could be related.