Syncing issues with OneDrive shared folders

Anonymous
2025-02-24T11:49:46+00:00

I have suddenly lost the sync function to 2 important shared folders (ones shared with other people) My other folders and files (not shared) are fine. How can I fix it? For some reason, the folders have been sent to my recycle bin, but I cannot restore them.

Microsoft 365 and Office | OneDrive | Other | Other

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  1. Anonymous
    2025-04-23T18:26:40+00:00

    There is a message elsewhere from a Microsoft insider explaining that this problem has been caused by Microsoft migrating user data. Shared folders do not work if they are in a different location from the user they are being shared with. As the migration gradually completes, shared folders become available again. There seems to be no solution except waiting for the process to complete for your own and shared folders. This explains why different users are affected at different times and why problem resolution seems random. It's a plausible explanation, but it's still annoying.

    Has Microsoft publicly communicated anything about this?

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  2. Anonymous
    2025-04-28T18:46:10+00:00

    Same problem here. After having one of our family accounts have no OneDrive access for other 24 hours (Without warning before, or during the outage and only finding out after looking it up online). We now find we can't share files between it each other. Even worse shared folders are now being duplicated on multiple machines, named as that machines.

    Wasn't the whole point of OneDrive to avoid this, keeping everything in sync!

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  3. Anonymous
    2025-04-29T18:41:06+00:00

    Having folders just disappear from my computer with no warning or notification does not make me want to keep using this product. Why did this happen and what is the ETA on a fix?

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  5. Anonymous
    2025-04-29T21:07:02+00:00

    Microsoft’s sitting pretty. No real pressure, no real competition. That ‘bug’? It’s not getting fixed — not now, not ever. Why mess with the status quo when the cash keeps flowing? I hope I'm wrong.

    “Like the great buffalo resting on open plains, Microsoft stands strong and unchallenged. So long as the wind does not stir the grass, it sees no need to move — nor to mend the broken arrow it never misses with.”

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