Syncing issues with OneDrive shared folders

Anonymous
2025-02-24T11:49:46+00:00

I have suddenly lost the sync function to 2 important shared folders (ones shared with other people) My other folders and files (not shared) are fine. How can I fix it? For some reason, the folders have been sent to my recycle bin, but I cannot restore them.

Microsoft 365 and Office | OneDrive | Other | Other

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  1. Anonymous
    2025-04-01T10:59:32+00:00

    Thanks, this is working so that I have the shared folder set up as a network drive on my PC. I can now upload and download files and folders directly to that. Although it doesn't fix the sharing problem it is a good workaround for now.

    Side note, I can still access other shared folders from other accounts on the web and ondrive app but not this one. I can still access the shared folder when clicking the link in the email but the folder will not show up in the onedrive under "shared" and won't let me create a shortcut to the shred folder.

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  2. Anonymous
    2025-04-10T00:10:35+00:00

    I believe Microsoft resolved the problem in the latest update.

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  3. Anonymous
    2025-04-11T17:11:54+00:00

    Still not working here :(

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  4. Anonymous
    2025-04-11T17:31:51+00:00

    Yes it works online but not on my laptop but on the app on my phone this works.

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  5. Anonymous
    2025-04-11T18:12:18+00:00

    Yep, that's it, the PC/MAC apps do not recognize the shared folder in the "My Files" folder and, therefore, does not show the shared folder in the OneDrive folder in the PC/MAC.

    Frustrating...

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