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I have suddenly lost the sync function to 2 important shared folders (ones shared with other people) My other folders and files (not shared) are fine. How can I fix it? For some reason, the folders have been sent to my recycle bin, but I cannot restore them.
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Our company got hugely affected by this as well and we are now 2 weeks waiting for a fix.
Not a single answer from Microsoft shows that this is intended, thank you to give us another reason to change to Google Workspace.
Same issue. This problems started 4 days ago and it is steadily impacting all of our computers. We still have access to the files through our web browser, but this is really disruptive and grinding our business to a stop. Please help us and fix the bug.
Same here, shared folders not available for longer in Windows OneDrive.
Is anyone from Microsoft able to provide an answer to that?
Well, same problem - till Feb,28 the shared folder disappeared from my wife's desktop. Tried to reset onedrive app, reset permissions - nothing helped. Now it's available only via onedrive.com. What a shame.
This problem started 10 days back in one of the pcs sharing the Microsoft Office Home subscription.
5 days later, it spread like a virus to rest 2 machines.
It exists on Win 11 Home as well as Win 10 Home.
If someone can pinpoint which exact update caused this bug, can atleast try to uninstall it.