Syncing issues with OneDrive shared folders

Anonymous
2025-02-24T11:49:46+00:00

I have suddenly lost the sync function to 2 important shared folders (ones shared with other people) My other folders and files (not shared) are fine. How can I fix it? For some reason, the folders have been sent to my recycle bin, but I cannot restore them.

Microsoft 365 and Office | OneDrive | Other | Other

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  1. Anonymous
    2025-03-22T15:17:01+00:00

    When will the migration be complete as the shared folders are for a family members power of attorney which now cannot be safely used?

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  2. Anonymous
    2025-03-20T18:24:27+00:00

    There is a message elsewhere from a Microsoft insider explaining that this problem has been caused by Microsoft migrating user data. Shared folders do not work if they are in a different location from the user they are being shared with. As the migration gradually completes, shared folders become available again. There seems to be no solution except waiting for the process to complete for your own and shared folders. This explains why different users are affected at different times and why problem resolution seems random. It's a plausible explanation, but it's still annoying.

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  3. Anonymous
    2025-03-20T15:25:55+00:00

    But the OneDrive from where I get the shared folder is only accessed from the web app. So there's no OneDrive installed on any computer for the sharing OneDrive folder. It's an account I own.

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  4. Anonymous
    2025-03-20T15:00:10+00:00

    Fixes if you upgrade Onedrive to the latest version on the sharing computer

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  5. Anonymous
    2025-03-20T14:50:12+00:00

    For those who can sync shared folders again. What is your OneDrive version?

    Im on this version, and I still cannot sync the shared folders from another account.

    OneDrive version: Build 25.041.0303.0002 (64-bit)

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