Syncing issues with OneDrive shared folders

Anonymous
2025-02-24T11:49:46+00:00

I have suddenly lost the sync function to 2 important shared folders (ones shared with other people) My other folders and files (not shared) are fine. How can I fix it? For some reason, the folders have been sent to my recycle bin, but I cannot restore them.

Microsoft 365 and Office | OneDrive | Other | Other

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  1. Anonymous
    2025-04-28T18:46:10+00:00

    Same problem here. After having one of our family accounts have no OneDrive access for other 24 hours (Without warning before, or during the outage and only finding out after looking it up online). We now find we can't share files between it each other. Even worse shared folders are now being duplicated on multiple machines, named as that machines.

    Wasn't the whole point of OneDrive to avoid this, keeping everything in sync!

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  2. Anonymous
    2025-04-23T18:26:40+00:00

    There is a message elsewhere from a Microsoft insider explaining that this problem has been caused by Microsoft migrating user data. Shared folders do not work if they are in a different location from the user they are being shared with. As the migration gradually completes, shared folders become available again. There seems to be no solution except waiting for the process to complete for your own and shared folders. This explains why different users are affected at different times and why problem resolution seems random. It's a plausible explanation, but it's still annoying.

    Has Microsoft publicly communicated anything about this?

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  3. Anonymous
    2025-04-11T18:12:18+00:00

    Yep, that's it, the PC/MAC apps do not recognize the shared folder in the "My Files" folder and, therefore, does not show the shared folder in the OneDrive folder in the PC/MAC.

    Frustrating...

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  4. Anonymous
    2025-04-11T17:31:51+00:00

    Yes it works online but not on my laptop but on the app on my phone this works.

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  5. Anonymous
    2025-04-11T17:11:54+00:00

    Still not working here :(

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