Syncing issues with OneDrive shared folders

Anonymous
2025-02-24T11:49:46+00:00

I have suddenly lost the sync function to 2 important shared folders (ones shared with other people) My other folders and files (not shared) are fine. How can I fix it? For some reason, the folders have been sent to my recycle bin, but I cannot restore them.

Microsoft 365 and Office | OneDrive | Other | Other

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  1. Anonymous
    2025-03-04T11:49:19+00:00

    I am afraid I don't yet have a fix to this, and we have had to move over to Dropbox. I don't know how to resolve it with Microsoft, but if it doesn't get resolved, I may have to cancel my subscription.

    In answer to the recent query, I don't have an enterprise account.

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  2. Anonymous
    2025-03-04T10:27:50+00:00

    Happens to me as well. My wife and I shared a Home 365 subscription. And there are some folders, natively in her account, that I have been syncing for years. And suddenly it becomes a link (URL).

    Does anyone know if this applies to 'Enterprise' subscription as well (we use Sharepoint for the Enterprise account, and do not see this problem).

    Reason I ask is that tickets opened within an Enterprise account is handled much quick than a ticket from 'Personal' account.

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  3. Anonymous
    2025-03-03T21:20:47+00:00

    Same issue with shared folders. Used to work fine until a week ago and now I have only a shortcut through url to the shared folders. It is time consuming and not user friendly. It appears microsoft is not bothered and the issue appears to be there since June, 2024!!!

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  4. Anonymous
    2025-03-03T20:25:22+00:00

    Hello,

    Same issue here, this is disrupting business.

    WTH Microsoft? Fix this issue.

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  5. Anonymous
    2025-03-03T05:00:06+00:00

    Microsoft, what are you doing to solve this?

    Shared folders are no longer appearing as a regular folder, just a hyperlink to internet browser.

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