Microsoft 365 and Office | OneDrive | Other | Other
A Microsoft file hosting and synchronization service.
I am having the same issue and It is driving me crazy. When will this be fixed?
Syncing issues with OneDrive shared folders
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Anonymous
I have suddenly lost the sync function to 2 important shared folders (ones shared with other people) My other folders and files (not shared) are fine. How can I fix it? For some reason, the folders have been sent to my recycle bin, but I cannot restore them.
Microsoft 365 and Office | OneDrive | Other | Other
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62 answers
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Anonymous
2025-03-18T03:31:00+00:00 -
Anonymous
2025-03-15T00:55:37+00:00 I have the same issue. I have tried syncing on a newly installed Windows to see if it was related to some OneDrive issue on my work computer and the problem appeared in the new Windows as well. I'm not sure how Microsoft can let a bug like this persist for weeks (or months). It just started happening with me two or 3 weeks ago.
- I bought a new surface laptop, updated Windows to the latest, logged in with my MSFT id.
- OneDrive is already installed, I signed in
- It picked up all my personal files and when it finished syncing, the shared folder was there and empty.
- The shared folder name has a computer name appended to it
- The whole folder structure is there, absolutely no files.
The same OneDrive and shared folders work just fine on my iPhone, just like it used to work on Windows for more than 5 years.
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Anonymous
2025-03-12T01:38:12+00:00 Also have the same problem. Shared folders worked seamlessly for years, and now disrupted my workflow big time.
2 weeks and still waiting for a solution.
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Anonymous
2025-03-07T15:40:41+00:00 Same issue. This problems started 4 days ago and it is steadily impacting all of our computers. We still have access to the files through our web browser, but this is really disruptive and grinding our business to a stop. Please help us and fix the bug.
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Anonymous
2025-03-06T06:26:32+00:00 Same here, shared folders not available for longer in Windows OneDrive.
Is anyone from Microsoft able to provide an answer to that?