Syncing issues with OneDrive shared folders

Anonymous

I have suddenly lost the sync function to 2 important shared folders (ones shared with other people) My other folders and files (not shared) are fine. How can I fix it? For some reason, the folders have been sent to my recycle bin, but I cannot restore them.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

62 answers

Anonymous

2025-04-30T17:40:09+00:00

Great news: today, after two months, access to shared folders in Explorer has been restored!:)
Was this answer helpful?

1 person found this answer helpful.

0 comments No comments
Anonymous

2025-04-29T23:11:16+00:00

After several anxious weeks, the folders shared with me and by me have become available in Explorer again. The "message elsewhere from a Microsoft insider explaining that this problem has been caused by Microsoft migrating user data. Shared folders do not work if they are in a different location from the user they are being shared with. As the migration gradually completes, shared folders become available again." appears to be correct,
Was this answer helpful?

1 person found this answer helpful.

0 comments No comments
Anonymous

2025-03-05T08:01:31+00:00

Well, same problem - till Feb,28 the shared folder disappeared from my wife's desktop. Tried to reset onedrive app, reset permissions - nothing helped. Now it's available only via onedrive.com. What a shame.
Was this answer helpful?

0 comments No comments
Anonymous

2025-03-02T02:06:52+00:00

Sam problem here. We have several users (paying subscribers) reporting an issue with not offered resolution from Microsoft... i would like resolution
Was this answer helpful?

0 comments No comments
Anonymous

2025-03-01T20:04:29+00:00

This is also my fear as the issues correlated with Microsoft updates.
Was this answer helpful?

0 comments No comments