Syncing issues with OneDrive shared folders

Anonymous
2025-02-24T11:49:46+00:00

I have suddenly lost the sync function to 2 important shared folders (ones shared with other people) My other folders and files (not shared) are fine. How can I fix it? For some reason, the folders have been sent to my recycle bin, but I cannot restore them.

Microsoft 365 and Office | OneDrive | Other | Other

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  1. Anonymous
    2025-05-08T15:22:24+00:00

    Anyone else have issues with specific files not updating? I had a user today with a Shared Folder suddenly not synching. He's got a copy on his local machine with the shared folder name plus the name of the machine but not the shared folder. Online, both folders show.

    Earlier this month I've had a couple instances of files that were stored in shared folders being updated but the changes did not show up on the shared folder. Sounds like they could be related.

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  2. Anonymous
    2025-05-01T08:05:49+00:00

    Hi Peter,

    No as mine on my laptop still are not back. Everything is fine on the app and web. I understand Microsoft are migrating data but not sure how long it will take.

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