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I have suddenly lost the sync function to 2 important shared folders (ones shared with other people) My other folders and files (not shared) are fine. How can I fix it? For some reason, the folders have been sent to my recycle bin, but I cannot restore them.
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Did you do anything to get the shared folders back on your local copy or did they just re-appear? Asking because I'm still missing mine
I did nothing except review this thread and keep checking the state of play. Yes - the shared data is available on the phone also. I noticed it on the phone first then I noticed that, in Windows, the Onedrive icon in the system tray was reporting tens of thousands of sync operations required. It took several hours to complete the syncs on each Windows device. (I changed my power settings to stop my device going to sleep so it could complete more quickly.) Very frustrating but it appears that there is hope for all of us !
Did it also become available on the mobile app too?
And by any chance, did you do anything differently? Reach out to any one in particular?
Your post gives me hope that after waiting months.
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Having folders just disappear from my computer with no warning or notification does not make me want to keep using this product. Why did this happen and what is the ETA on a fix?