Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I am having this same issue. PLEASE let me know if you sort it out. I am losing my mind and regardless of what support option I try they just want me to log in. If I knew how to log into this account that I want to understand the charges for, I would. Microsoft can't seem to understand that the issue is NOT being able to log in and not support that particular issue. I am about to just call the bank and dispute the charge. MS is really messing up here. Support options are HORRIBLE.