How do I get this charge to stop?

Anonymous
2025-01-17T20:02:09+00:00

Mod note: Brought here by a search? Please read the last post on page 5.

I received a mystery charge from Microsoft how do I cancel it; if it's the subscription I think it is it should've been cancelled years ago

Microsoft 365 and Office | Subscription, account, billing | Other | MacOS

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  1. Don Varnau 19,930 Reputation points Volunteer Moderator
    2025-03-22T15:54:40+00:00

    This thread is being locked. There is no reason for additional messages to be posted when no one is providing help. If you still need help, please ak a new question.

    Please read this canned response on billing issues.

    This article should help you determine what the charge is for and whether or not the subscription can be cancelled.

    How to investigate a billing charge from Microsoft https://support.microsoft.com/en-us/account-billing/how-to-investigate-a-billing-charge-from-microsoft-or-msbill-info-398c5328-364c-d5e4-ea8f-f5ad60562a93

    If dealing with an Office product

    Cancel a Microsoft 365, Copilot Pro or Xbox subscription

    https://support.microsoft.com/en-us/account-billing/cancel-your-microsoft-subscription-c2c6b0e3-cab3-cb98-d83e-c9ad54620530

    * * Note the "Request a call back" button in that article.

    If you cannot reach Store Support, Microsoft Support can also help with billing issues.

    https://support.microsoft.com/contactus

    Don

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