"We are sorry, but this feature is deprecated" (Smart Lookup on Word for Mac)

Anonymous
2024-12-13T22:08:50+00:00

I just right-clicked on a word to use the "Smart Lookup" feature, and I received this message, "We are sorry, but this feature is deprecated." I am a current subscriber and logged in.

I appreciate your help!

Microsoft 365 and Office | Word | Other | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Stefan Blom 353K Reputation points MVP Volunteer Moderator
2024-12-16T22:31:07+00:00

As stated in this thread and elsewhere in the forums, Smart Lookup has been discontinued. The official notice is in the article at https://support.microsoft.com/en-us/office/get-insights-into-what-you-re-working-on-with-smart-lookup-debf2083-5ac0-4739-8667-ae2467bec044.

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You can send feedback to Microsoft developers by using the feedback facility in your version of Word. See https://support.microsoft.com/en-us/office/how-do-i-give-feedback-on-microsoft-365-2b102d44-b43f-4dd2-9ff4-23cf144cfb11#platform=macOS.

Also/alternatively, post in the portal at https://feedbackportal.microsoft.com/feedback/forum/fb6d67e3-301c-ec11-b6e7-0022481f8472.

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  1. Bob Jones AKA CyberTaz MVP 437.7K Reputation points
    2025-01-15T18:37:44+00:00

    That's one possible connotation but have you read the entire thread? Please see my 10 Jan. reply.

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  2. Anonymous
    2025-01-14T17:07:01+00:00

    As mentioned several times in this thread, no participant in these Communities has any control of what Microsoft does/does not do with the design of their software. This is a user-to-user forum, not a Microsoft channel of communication. We can't fix anything 🙂

    If you want to express your opinion to those who do have such control use the Feedback option provided in the Help menu to submit your comments to the development group. You will not receive a personal reply but Feedback is monitored & responsible requests often result in changes based on volume of demand as well as other factors.

    IMO this is a temporary inconvenience — the feature has not been eliminated from the main menu or the contextual menu which suggest that there are plans to restore it. Smart Lookup also continues to be available in OneNote. There must be a reason for the feature being withdrawn from the other products but, like most developers, Microsoft typically does not share such information publicly.

    Nope... you are wrong... this feature no longer works in OneNote either. I didn't find out until I was in the middle of hosting a OneNote Training Webinar for my company and found that the feature no longer works in OneNote.

    If Microsoft is going to depricate this feature, REMOVE THE MENU OPTION for it.

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  3. Bob Jones AKA CyberTaz MVP 437.7K Reputation points
    2025-01-09T17:07:06+00:00

    As mentioned several times in this thread, no participant in these Communities has any control of what Microsoft does/does not do with the design of their software. This is a user-to-user forum, not a Microsoft channel of communication. We can't fix anything 🙂

    If you want to express your opinion to those who do have such control use the Feedback option provided in the Help menu to submit your comments to the development group. You will not receive a personal reply but Feedback is monitored & responsible requests often result in changes based on volume of demand as well as other factors.

    IMO this is a temporary inconvenience — the feature has not been eliminated from the main menu or the contextual menu which suggest that there are plans to restore it. Smart Lookup also continues to be available in OneNote. There must be a reason for the feature being withdrawn from the other products but, like most developers, Microsoft typically does not share such information publicly.

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  4. Anonymous
    2025-01-09T15:44:30+00:00

    Fix smart lookup, the construction industry uses this tool non stop to research part numbers and products, asking us to copy and paste to a search engine is a complete waste of time, re-instate smart lookup please.

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