OneDrive shared folders are now links, not folders! How do I fix this?

Anonymous
2025-03-04T11:55:09+00:00

I have a number of folders shared with me by other OneDrive users. I've added these to My Files to appear alongside the folders on my OneDrive account. Up until yesterday, they appeared as folders on my PC, alongside the other folders which belong to my OneDrive account. Now these folders that are shared with me are appearing as shortcut links instead of folders on my PC.

This has happened to 3 different PCs which are all connected to the same OneDrive account. I have uninstalled OneDrive, cleared the cache, etc. and reinstalled on one PC, but the problem remains. I've removed shared folders, had them unshared by the owner, reshared back to me, and then added again to My Files, but this didn't work either.

How do I fix this?

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

89 answers

Sort by: Oldest
  1. Anonymous
    2025-04-13T13:38:03+00:00

    Build 25.056.0324.0002 (64-bit)

    Some previously shared folders are still working in File Explorer as fully synched/local folders and files, some are showing as internet shortcuts from the same account that other shared folders work correctly. Zero consistency, same behavior or worse on other family computers where none of the previously working folder and files remain as local.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-04-13T14:06:19+00:00

    fixed for me a few weeks ago actually. One account fixed sooner than another. Family sharing now working on two different accounts.

    OneDrive version: Build 25.051.0317.0003 (64-bit)

    Was this answer helpful?

    0 comments No comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  4. Anonymous
    2025-04-14T22:25:20+00:00

    An ETA from MicroSloth for fixing a major bug! Don't hold your breath least you die from suffocation.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2025-04-15T10:16:19+00:00

    I updated to build 25.056.0324.0002 through OneDrive Insider, and for a brief moment the folders worked. But five minutes later, they reverted back to useless links. I don't think there's anything we can do on the client side at this point.

    Was this answer helpful?

    0 comments No comments