OneDrive shared folders are now links, not folders! How do I fix this?

Anonymous
2025-03-04T11:55:09+00:00

I have a number of folders shared with me by other OneDrive users. I've added these to My Files to appear alongside the folders on my OneDrive account. Up until yesterday, they appeared as folders on my PC, alongside the other folders which belong to my OneDrive account. Now these folders that are shared with me are appearing as shortcut links instead of folders on my PC.

This has happened to 3 different PCs which are all connected to the same OneDrive account. I have uninstalled OneDrive, cleared the cache, etc. and reinstalled on one PC, but the problem remains. I've removed shared folders, had them unshared by the owner, reshared back to me, and then added again to My Files, but this didn't work either.

How do I fix this?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2025-03-28T17:19:34+00:00

    I just saw a post on another site which states the problem is due to the version of OneDrive. It all started with a recent update. This seems to be true as I have 2 computers running build 25.041.0303.002 which are not working and 2 running OneDrive build 25.035.0223.003 which work fine. Now if I could only get instructions on how to roll back OneDrive to the older version!

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  2. Anonymous
    2025-03-29T11:15:22+00:00

    Mine is running on 25.035.0223.003, and I have had the same problem for over two weeks now. Unfortunately, downgrading to that version is not the solution.

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  3. Anonymous
    2025-03-30T07:24:20+00:00

    This reads like it was written by an AI.

    Just admit there are NO plans to fix a problem that started last JUNE, nine months ago...

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  4. Anonymous
    2025-03-30T16:50:39+00:00

    Hey Microsoft, this is an absolute ****-show! The workarounds suggested in this thread are absurd. File Explorer had integrated seamlessly with OneDrive shared folders for years and now it doesn't. If you expect your hundreds of millions of users to "mount" a network drive located in some remote data center, it's time to bring the adults back in the room to solve this problem. I expect much more from your company. Please escalate this and resolve ASAP!

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  5. Anonymous
    2025-03-31T21:13:57+00:00

    That's not helpful at all. What is the current status? Is the problem being fixed or is the change intended?

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