OneDrive shared folders are now links, not folders! How do I fix this?

Anonymous
2025-03-04T11:55:09+00:00

I have a number of folders shared with me by other OneDrive users. I've added these to My Files to appear alongside the folders on my OneDrive account. Up until yesterday, they appeared as folders on my PC, alongside the other folders which belong to my OneDrive account. Now these folders that are shared with me are appearing as shortcut links instead of folders on my PC.

This has happened to 3 different PCs which are all connected to the same OneDrive account. I have uninstalled OneDrive, cleared the cache, etc. and reinstalled on one PC, but the problem remains. I've removed shared folders, had them unshared by the owner, reshared back to me, and then added again to My Files, but this didn't work either.

How do I fix this?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2025-03-27T10:15:26+00:00

    How far are you on the solution? Because this is not a problem that’s only existed since yesterday, it’s been around for quite some time. We pay good money for your services but when part of the services are not working it’s a very bad experience.

    This is a huge inconvenience for families as well as businesses, you can’t be taken seriously if you can’t come up with a solution in such a long time. Come on do better and keep us posted on the status!

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  2. Anonymous
    2025-03-27T12:15:51+00:00

    Same problem facing since more than 1 month now. Its surprising & shame ful that a giant IT company like Microsoft is unable to resolve it . People are having this issue since past 1 year also. just read in one of the posts.

    Wake up MS techies

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  3. Anonymous
    2025-03-27T20:22:41+00:00

    Can we get an ETA on this? I think we all want to make sure this bug is taken seriously!

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  4. Anonymous
    2025-03-28T04:35:56+00:00

    I have the same issue. Tried workarounds, but they were actually "notworkarounds". Come on Microsoft!

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  5. Anonymous
    2025-03-28T16:58:21+00:00

    Be sure to use your login and password to your Microsoft 365 account.

    Probably obvious, but just in case.

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