OneDrive shared folders are now links, not folders! How do I fix this?

Anonymous
2025-03-04T11:55:09+00:00

I have a number of folders shared with me by other OneDrive users. I've added these to My Files to appear alongside the folders on my OneDrive account. Up until yesterday, they appeared as folders on my PC, alongside the other folders which belong to my OneDrive account. Now these folders that are shared with me are appearing as shortcut links instead of folders on my PC.

This has happened to 3 different PCs which are all connected to the same OneDrive account. I have uninstalled OneDrive, cleared the cache, etc. and reinstalled on one PC, but the problem remains. I've removed shared folders, had them unshared by the owner, reshared back to me, and then added again to My Files, but this didn't work either.

How do I fix this?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2025-03-27T20:22:41+00:00

    Can we get an ETA on this? I think we all want to make sure this bug is taken seriously!

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  2. Anonymous
    2025-03-27T12:15:51+00:00

    Same problem facing since more than 1 month now. Its surprising & shame ful that a giant IT company like Microsoft is unable to resolve it . People are having this issue since past 1 year also. just read in one of the posts.

    Wake up MS techies

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  3. Anonymous
    2025-03-27T10:15:26+00:00

    How far are you on the solution? Because this is not a problem that’s only existed since yesterday, it’s been around for quite some time. We pay good money for your services but when part of the services are not working it’s a very bad experience.

    This is a huge inconvenience for families as well as businesses, you can’t be taken seriously if you can’t come up with a solution in such a long time. Come on do better and keep us posted on the status!

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  4. Anonymous
    2025-03-26T22:28:59+00:00

    Hi everyone,

    I’m also experiencing the same issue with shared folders in OneDrive showing up as .url shortcuts instead of regular folders. This started happening on both my Windows and Mac devices at the same time, which makes me suspect that this is a broader issue with OneDrive itself rather than my individual setup.

    I’ve tried various solutions, including reinstalling OneDrive, adjusting sync settings, and following the workarounds mentioned here, but nothing has resolved the problem. It’s causing a lot of inconvenience for my workflow, and I hope Microsoft addresses this soon.

    If anyone finds a reliable solution or hears of progress from Microsoft, please share!"

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  5. Anonymous
    2025-03-24T22:30:16+00:00

    We just ran into this. This is a terrible recommendation and should not be considered a long-term solution. Our company uses both personal and business OneDrive accounts with shared links. So far, we've seen this feature collapse only on personal drives. This is a big loss for the both the personal and business use cases as we regularly collaborate with contractors that solely use personal accounts. We cannot expect people to start mapping drives instead of simply using the file sync service.

    The issues that we've seen --

    a) onedrive desktop client didn't warn or notify of change

    b) the web ui gives the impression that you can recreate the shared link. it immediately reports "unable to create link" with no reason, error code, or anything of useful.

    c) we're sorting through dupes created on several shared folders created on desktops

    d) via the web ui: owner of shared folder can create docs in the shared folder, but the change is not seen by anyone who has access to the shared folder.

    e) via the web ui: non-owners of the shared folder can create docs and it is seen by the owner (and others).

    It's more than just the file sync service horking links and converting them to .url files. Based on our quick test of the owner creating files but those files not seen by users, it appears there's a grander permission issue to boot.

    Please get this fixed asap. This is impacting how we work.

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