onedrive search bar not working in any device.

Since november I am experiencing a downgrade in the OneDrive experience. First it ceased to search into the pdf files, now it is not searching even in to the filenames of the current directory.

I am starting to guess if the microsoft fee for Microsoft 360 is worthy.

I submitted a support ticket regarding the same issue with OneDrive search not working, and received the following reply:

We have carefully reviewed your concern regarding the search feature appreciate your feedback and your effort in bringing this issue to our attention. Regrettably, we must inform you that this is a known issue that our Engineering team has acknowledged*. They are currently investigating the matter and are actively working towards a resolution. This issue is a priority in our development pipeline, and we are committed to resolving it promptly.*

We extend our gratitude for your assistance in identifying this issue. We encourage you to continue checking for app updates as we anticipate releasing a fix in the near future. Please note that we do not have a specific ETA (Estimated Time of Arrival) at this time as we are still in the process of developing the solution. In the meantime, we suggest you manually navigate through the OneDrive folders structures..

If you submit any support requests (about OneDrive search not working) you will get a similar response and your ticket will be closed. This is because its a known issue and we will just have to wait for a server-side fix.

I have tried all the recommended "fixes" with no results. What other options are there? My search bar worked a week ago and now it does not. There are several users and none of us can use the search bar in the online OneDrive.

Can you pass this issue to devs?

Searching is not working !.

Hi Charlss,

Thank you for reaching out. If the OneDrive search bar is not working on both the app and website, follow these steps to resolve the issue:

1. Refresh OneDrive by signing out and signing back in to your account on both the app and web version.
2. Clear Browser Cache and Cookies by going to your browser settings, clearing cache, and restarting your browser before trying the search function again.
3. Use Incognito Mode or a different browser (Chrome, Edge, or Firefox) to check if the issue is browser-related.
4. Check OneDrive Status by visiting Microsoft Service Status to see if OneDrive is experiencing an outage.
5. Re-index OneDrive Search by renaming a file in OneDrive, waiting a few minutes, and trying to search again.
6. Try Searching on Another Device to confirm whether the issue is device-specific or a general OneDrive problem.
7. Reset OneDrive Sync by opening OneDrive settings, clicking Unlink This PC, and signing in again to resync files.
8. Update OneDrive App by checking for updates in the Microsoft Store (Windows) or App Store/Google Play (Mobile).

I hope these steps help resolve the issue. Let me know if you need further assistance.

Best regards,
Tommy