OneDrive shared folders showing up as URL links and not actual folders

Anonymous
2025-01-22T06:31:59+00:00

Hi,

When will this problem be fixed? It has been unresolved for nearly two months now.

Issue

Some OneDrive shared folders shortcuts located in your My Files folder may show up as .url internet shortcuts instead of actual folders.

If I try to open the folder shortcut, it opens as a webpage instead of a folder.

Best Regards ,

Blanchi Dabre

*****************************************

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2025-04-02T08:34:46+00:00

    working for me now

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  2. Anonymous
    2025-04-02T09:22:16+00:00

    NOT YET ON MY SIDE!

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  3. Anonymous
    2025-04-02T15:55:29+00:00

    This is absolutely absurd. I have a few shared folders that I did a long time ago that still show up as folders and I access the shared data file with an associate. We both PAY for the expanded Onedrive service and the way this is working right now creates a worthless situation. This appears to go back Years, not weeks, or months. It's hard to believe Microsoft is tossing out word salad that this is being worked on. Get your AI on it to figure out what is wrong with Microsoft's coding. We all need this to Function as Advertised. I don't want to pay for another subscription, unless I just drop Onedrive for another service all together. I do not think I am alone on this. Thank you for letting me vent regarding this ongoing problem.

    Fully agree. This is absolutly not working and I will not be renewing 365 until it is resolved. In the meantime, I will look at other options like Sync.com, Dropbox or Box.

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  4. Anonymous
    2025-04-03T12:29:12+00:00

    how long it will take? it is not usable any longer. we will move everything to other cloud solution in this case.

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  5. Anonymous
    2025-04-03T15:15:57+00:00

    Hello,

    When will this issue be resolved? Shared folders in my local Onedrive folder still show up as "folder_name.url" instead of an actual folder. This extremely hampers our work flow.

    This is still not working on Onedrive v 25.046.0310 on macOS Sequoia 15.4 on my MacBook Air OR my wife's MacBook Air.

    Our current work around is to migrate data to iCloud, but we are paying for MS 365 subscriptions.

    Please advise on status.

    Thanks,

    Russell Irwin.

    PS. Please see Microsoft's response below to my trouble ticket from last month.


    Begin forwarded message:

    From:Microsoft OneDrive SupportSubject: 2025Mar12 Web odsp-web-prod_2025-02-21.014 en-US - DoNotEdit:7070149434 **Date:**March 16, 2025 at 7:07:34 AM AST

    Thank you for contacting OneDrive support. Hope you are doing well!

    We have read your response. Rest assured you will get best assistance.   We understand that Shared Folders showing up as Internet Shortcuts instead of actual folders in the OneDrive sync client. When try to open the folder, it opens to the webpage.   We regret to hear about the inconvenience you’ve been experiencing with OneDrive. We understand how important it is for you to have a seamless experience, and we apologize for any disruption this may have caused to your work.   We would like to share that our engineering team is aware of this problem and working on a fix. Unfortunately, at this time, we do not have a specific date for when the fix will be released. Our team is working diligently to address this issue.Helpful Article: OneDrive shared folders shortcuts showing up as Internet Shortcuts - Microsoft SupportIn the meantime, we request you to access the shared folders and access the shared files on the web browser as a workaround.   Please check the workaround on this link: https://support.microsoft.com/office/add-and-sync-shared-folders-to-onedrive-for-home-8a63cd47-1526-4cd8-bd09-ee3f9bfc1504   Should you run into other issues or have suggestions, send feedback the exact same way and we will be able to help you out.   We are closing the ticket now as reported issue is known issue with OneDrive, feel free to generate a new ticket via this link: https://onedrive.live.com/?action=feedback if you have any more concern/query related to OneDrive.   Thank you for understanding. We appreciate your time and co-operation with us.

    Thank you,Chandra S.OneDrive TeamWorking hours: 11:30 PM to 9:00 0M PST.

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