OneDrive shared folders showing up as URL links and not actual folders

Hello Mia,

It appears this bug has been around for almost two years. Your work around is not acceptable. There is no valid reason it should take this long to fix this "bug."

Since we are all paying for this product, the least the team could do is update the MicroSoft community on what has been done to attempt to fix this and what is holding the developers back from finding a solution. The constant "We are aware of this problem" is not a great start at open communication.

Thank you for addressing this concern in a more timely manner.

This exact problem just started to happen to me today (macOS). I have relied on using shared folders with onedrive for years, and I love using it! therefore, it is most disappointing that the only solution is to wait. especially as it seems to have been around for years. I, along with everyone else, certainly hope for this issue to be resolved quickly!

Noticed this happening yesterday 2/19/2025 [Windows 11 Version 24H2 for x64-based Systems with 2025-02 Cumulative Update installed on ‎2/‎13/‎2025]

Regards,

John

A co-worker's PC here at the office was fine up until this afternoon. It now has the same problem where folders in "Personal" have changed to url's. 2/21/2025

Regards,

John

I have the same problem.

I would suggest contacting Microsoft support through OneDrive (I did it through the online OneDrive website) and opening a support case. The more complaints they receive, the more likely the problem will get resolved.

For what it's worth, I got the following response, which is not really encouraging given how long this has been a known issue:

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I apologize for the inconvenience this experience has caused and we appreciate you for reporting the issue with the OneDrive Shared folder redirecting to the web.

Please be assured that our Engineering team is aware of this problem, as it has been reported by other users, and they're actively working on a resolution for everyone.

While no action is required on your part, we may proceed to archive this case, as the fix when available, will be implemented through an update to your device.

In the meantime, we recommend using OneDrive on the web as a workaround for accessing your shared folder files. You can access your files under the shared section through:

1. Visit www.onedrive.com via a browser.
2. Click the shared section
3. Click shared with me

We apologize for any inconvenience this may cause and appreciate your patience while we address the issue.

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Shared folders on Onedrive are appearing as a link and not folder in explorer since last 8 months. 8 months of promises that the problem will be solved soon. Is it a joke ?

I suggest to start a class action again microsoft to have endly a solution.