OneDrive shared folders showing up as URL links and not actual folders

Fixed here for me today, the shared folders are now showing as folders in File explorer

This issue is still not Resolved, if Microsoft can't resolve this issue in Months, how we should renew their subscriptions. we must explore other options too.

also who will take responsibility for this discomfort and its repocation and losses to us as working on a web page can not be comfortable then the working on system files

MICROSOFT!

My personal exposure to this issue is now 3 full weeks!

Your website has been updated in the meantime stating:

"This issue is due to some changes we're making to our backend service. The .url internet shortcuts will automatically convert back to a folder when the issue is resolved."

But do you have anybody working on the issue? Are you bringing your backend structure back in order? Do you actually understand the issue? Are we waiting for a new power plant to be raised to power your new data center to be equipped somewhere on the globe?

Obviously this is purely an issue of data logic. However complicated it may be on the inside, it can be resolved within days, given the appropriate priority.

I can reassure you: you cannot overestimate the grief you are causing all around the world!

If indeed this "inconvenience" (as you state) is unavoidable in your backend restructuring, focus your engineers in resolving it within days - not weeks, not months, not years!

And have someone competent join these threads with specific dates of resolution and some personal customer care.

While you are quiet, we continue to pay for a service you have screwed up! And we pay for the extra time required to personally work aroud the effects of your issue.

Microsoft: Is there an ETA on this fix?

We have moved to iCloud Drive and Dropbox and it these Apps are working well for their specific use cases.

The shared folders in OneDrive are still showing up as internet links.

You also can't create a short cut in the local file structure from the web interface. We receive error: "1 shortcut wasn't added"

This is using macOS Sequoia 15.4 and Onedrive 25.046.0310

FYI: I have also checked with my old company and they are being affected by this bug as well approx 10,000 users (Mac/PC). Not sure the percentage experiencing the issue, but lead tech said "its an issue" and its on his radar.

Mia/Microsoft,

Is there an ETA of when it is expected to be fixed? after going through the comments, it seems this has been YEARS. It is 4/7/2025, how has there been no update to this? Has anyone on this chat tried Google Drive? how is it working for you?

Hello, Blanchi

 

Thank you for raising your concerns in the Microsoft Community.

 

We are aware of the problem and are working to solve it. The URL files will automatically be converted back to folders when the issue is resolved. For now, we recommend accessing shared folders that are in this state in OneDrive.com.

 

Please see this information here:

Add and sync shared folders to OneDrive for home - Microsoft Support

Best regards,

 

Mia | Microsoft Community Support Specialist