Thankyou for Chastaylormn for voicing this frustration on behalf of all of us.
It is simply unbelievable that this issue, and numerous others over the years, continues to go on and is no attempt is made to correct with any urgency at all.
We are treated as mugs, just utter complete disrespect and in complete absence of consumer law as I know it in at least all English speaking countries.
At present, Google workspace has a much better value product in terms of data storage and AI tokens (and no I don't work for them). Microsoft relies on the fact consumers who have been loyal subscribers will find it too much trouble to change over. They need to consider that at some point (soon) this will no longer be the case.
Thankyou again for raising this in the manner which you have.
Cheers,
Mike