OneDrive shared folders showing up as URL links and not actual folders

Anonymous
2025-01-22T06:31:59+00:00

Hi,

When will this problem be fixed? It has been unresolved for nearly two months now.

Issue

Some OneDrive shared folders shortcuts located in your My Files folder may show up as .url internet shortcuts instead of actual folders.

If I try to open the folder shortcut, it opens as a webpage instead of a folder.

Best Regards ,

Blanchi Dabre

*****************************************

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2025-05-30T17:34:27+00:00

    There is another forum thread created on June 7, 2024 with close to 3000 entries regarding the same problem. It appears to have been answered by someone named Hans Brender on March 13 2025. He says Microsoft OneDrive Group states it as being fixed, but that we need to wait.

    Issue occurred here at Harco Developments on 2/19/2025 and has yet to be corrected.

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  2. Anonymous
    2025-04-28T06:37:57+00:00

    Andrês

    I deleted my "url" shortcuts on OneDrive and re-added the shared folders to my files and waited for OneDrive to sync.

    This solved the same issue for me.

    Hope this helps for you

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  3. Anonymous
    2025-04-27T17:45:51+00:00

    Any solution to this problem?
    I have the same issue.

    I have deleted OneDrive and clean all cache and stuff and didnt work either.

    Is unbelievable this is happening

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  4. Anonymous
    2025-04-21T20:13:39+00:00

    Hi! We switched to drop box, time is money and we were losing it.

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  5. Anonymous
    2025-04-10T14:21:57+00:00

    MICROSOFT!

    My personal exposure to this issue is now 3 full weeks!

    Your website has been updated in the meantime stating:

    "This issue is due to some changes we're making to our backend service. The .url internet shortcuts will automatically convert back to a folder when the issue is resolved."

    But do you have anybody working on the issue? Are you bringing your backend structure back in order? Do you actually understand the issue? Are we waiting for a new power plant to be raised to power your new data center to be equipped somewhere on the globe?

    Obviously this is purely an issue of data logic. However complicated it may be on the inside, it can be resolved within days, given the appropriate priority.

    I can reassure you: you cannot overestimate the grief you are causing all around the world!

    If indeed this "inconvenience" (as you state) is unavoidable in your backend restructuring, focus your engineers in resolving it within days - not weeks, not months, not years!

    And have someone competent join these threads with specific dates of resolution and some personal customer care.

    While you are quiet, we continue to pay for a service you have screwed up! And we pay for the extra time required to personally work aroud the effects of your issue.

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