OneDrive shared folders showing up as URL links and not actual folders

Anonymous
2025-01-22T06:31:59+00:00

Hi,

When will this problem be fixed? It has been unresolved for nearly two months now.

Issue

Some OneDrive shared folders shortcuts located in your My Files folder may show up as .url internet shortcuts instead of actual folders.

If I try to open the folder shortcut, it opens as a webpage instead of a folder.

Best Regards ,

Blanchi Dabre

*****************************************

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

81 answers

Sort by: Most helpful
  1. Anonymous
    2025-03-26T11:20:05+00:00

    Interesting observation, but should not be the cause of my issue, as the shared folders in question worked properly as folders in File Explorer until suddenly three days ago changed into URL links without any contribution from my side or the owner.

    When trying to view them online, I received a flashing immage overlaying the "this folder is empty" image saying "User migrated. User migrated. Go to my OneDrive." This only lasted for a short time and I can now find the files again in my Files." The owner of the folder then unshared and reshared one of the folders but without success. Bothe the reshared folder and the others stayed as URL links.

    But we observed tht the structure of the sharing links created by the owner changed from https://1drv.ms/f/s!... for the original sharing to https://1drv.ms/f/c/... for the new sharing of the folder. But both only create URL links in File Explorer for me unlike the observation of Kudret. Interestingly, both the old and the new link for the same OneDrive folder still work online.

    To me this all indicates that the issue is caused by some sort of data centre restructuring initiated by Microsoft.

    Hence it is time for Microsoft support to participate here, communicate with affected users and provide a fix ASAP.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2025-03-21T17:02:16+00:00

    Hello ? Microsoft ? Someone ?
    I got all our team to switch to Dropbox. It's more expensive, but definitely better, faster, more reliable, works great on phones. Now preparing to shut down our Office licences. Just saying ... not that you care, obviously...
    Bye Microsoft, we wasted too much time.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2025-03-14T13:08:07+00:00

    I see the problem persists. I don't know if it's going to help but I want to share my findings.

    We, 36 employees, are using the Office 365 in the same workplace. While some of shared folders (from specific people) can be explored on the computer, some others appear as URL. I made an Excel, listing some factors that might affect the situation. I checked the OS language, OneDrive Web Display Language, etc. of the users. The only difference that seems to be in correlation with this issue is the notification e-mail sent by OneDrive upon sharing a file with me. We are in Türkiye and the files of the owners whose notification e-mail is in English (eg., "coworker shared the folder "Folder" with you) have shortcuts as files in my computer (that can be explored locally) and the files of the owners whose notification e-mail is in Turkish (arkadaşınız sizinle "Dosya" klasörünü paylaştı) have URL shortcuts. This is the only consistent difference between coworkers who shared their files with me.

    I don’t know the reason behind the language of e-mails. That's why i couldn't find a solution. I have checked the OneDrive web display language, Office Apps language, OS language, even the time/regional formats. None of them shows any type of consistency with the e-mail language.

    I hope this adds a new perspective.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2025-03-12T15:59:56+00:00

    The fact the Microsoft gives no updates about this is crazy .... I am looking up to switch to Dropbox or Google Drive today or tomorrow.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2025-03-05T17:19:51+00:00

    So I've been investigating this issue today, and it's affecting both myself and clients.
    Here's what I've found:

    1. The accounts that have been "broken" actually seem to be on a different platform of onedrive (best way I can describe it), maybe newer. You can tell by the share box which looks like this on "newer" platform:

    As compared to the older style which looks like this on "older" platform:

    1. It seems that two OneDrive accounts that appear to be on different "platforms" are experiencing broken sharing and you can tell if they have different share boxes.
    2. Accounts where this sharing box matches each other, and therefore appear to be on the same "platform" can share folders without a problem. For instance, shares from my wife's account are showing up as links, and her account shows the "old" share box. However another account that was "broken" also has the same sharing box as I do, and I can infact share folders between the accounts properly.
    3. Creating a new account only solves this issue for a bit, because it seems the newly created account is created on the "old" platform and not the new one, but is randomly migrated at some point which breaks it again from sharing with the older style of account.

    If you are having this issue, please check the shared from and shared to accounts, click on the share button for a folder, and see if the share boxes are different between the accounts. I only have limited accounts to test this from, so maybe more people can see if they are seeing the same thing as I am.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments