I cannot sign in to my personal Microsoft account. Please help me!

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Anonymous
2025-03-10T15:50:14+00:00

Please help me log in to my Microsoft account. I continue to receive error messages, and I believe I used an incorrect phone number to log in. How can I correct it and log in? I continue to get blocked and cannot figure out how to unblock my account to get in. Please help!

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2025-03-11T23:08:30+00:00

    Additional information: All my other accounts and internet-required sites work. I also tried asking for help with the official customer support AI, as well as trying to submit a help ticket when that didn't work, and I can't even submit a ticket because it says that the "Site cannot be found". I've even tried asking the tech support how to send a tech support ticket and it kept issuing me with "I think you want to look at our events!" Like no?? I'm asking for tech support please?? I've tried pretty much everything I can think of to fix this issue and need actual human help.

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  2. Anonymous
    2025-03-12T00:56:29+00:00

    غير قادر على تسجيل الدخول إلى حساب Microsoft الشخصي الخاص بي، في كل مرة يظهر حسابك فيه تم قفله ثم انتقلت إلى المتالك أدخل تفاصيل الاتصال الخاص بي وأرسلها الصفحة ثم عرفت برسالة تحاول طريقة أخرى ولا يوجد خيار لطريقة أخرى

    لا يمكنني الدخول إلى حسابي

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  3. Anonymous
    2025-03-12T01:25:48+00:00

    Hi Donnette

    You're welcome. This is what I should do.

    Thank you for giving me the opportunity to assist you. To help other customers who may be facing the same issue, please choose ‘Yes’ underneath the post that had the solution for you. This highlights the information for other customers. Thanks for your cooperation. 

    Have a good day!

    Best regards

    Adrian.C-MSFT | Microsoft Community Support Specialist

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  4. Anonymous
    2025-03-12T04:17:19+00:00

    Update: Figured it out by contacting service for my email. Basically, if anyone else is facing this issue, turn off your two-factor authentication (this will only be temporary just bear with me), set up a new email alias (ex. if your email is ******@email.com then change it to ******@email.com), then turn your two-factor authentication back on. It worked for me. If you need more details idk if I would be able to provide them (since I rarely check these sorts of notifs) but basically the two major pages you need for this are the security page and "your info" page in account settings. Good luck!

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  5. Anonymous
    2025-03-12T10:55:06+00:00

    ******@gmail.com

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