I cannot sign in to my personal Microsoft account. Please help me!

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Anonymous
2025-03-10T15:50:14+00:00

Please help me log in to my Microsoft account. I continue to receive error messages, and I believe I used an incorrect phone number to log in. How can I correct it and log in? I continue to get blocked and cannot figure out how to unblock my account to get in. Please help!

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2025-03-13T03:11:20+00:00

    Hi, my hotmail account has been blocked. Maybe it was hacked im not quite sure. However I filled out the recovery form several times and I still can't get in. All my answers are correct and I've had this account for over 20 years. There is so much that is connected with my account I need to recover it. For some reason my phone number is not helping either. What else can I do?

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  2. Anonymous
    2025-03-13T00:35:10+00:00

    My Microsoft account is using another unknown email prohibiting me from using my own email and signing in to into the Microsoft account I have already paid for. I am unable to delete this unknown email, please help

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  3. Anonymous
    2025-03-12T12:13:17+00:00

    アカウントコード間違いないと思います

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  4. Anonymous
    2025-03-12T10:55:06+00:00

    ******@gmail.com

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  5. Anonymous
    2025-03-12T04:17:19+00:00

    Update: Figured it out by contacting service for my email. Basically, if anyone else is facing this issue, turn off your two-factor authentication (this will only be temporary just bear with me), set up a new email alias (ex. if your email is ******@email.com then change it to ******@email.com), then turn your two-factor authentication back on. It worked for me. If you need more details idk if I would be able to provide them (since I rarely check these sorts of notifs) but basically the two major pages you need for this are the security page and "your info" page in account settings. Good luck!

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