Excessive price increase

Anonymous
2025-01-09T08:29:55+00:00

This email came from you today....."Starting on 14/05/2025, the price for your Microsoft 365 Family subscription will change from AUD 139.00/year to AUD 179.00/year. "
This is totally excessive and wholly unjustified. I am completely uninterested in using your copilot system. All I want is the Word Excel and PowerPoint on my Mac.

I've seen some responses that suggest I can cancel and subscribe to MS 365 classic for cheaper.. But this not available in Australia. Are we Guinea pigs here to see how much you can gouge out of ordinary people. Shame on you and your ethics.

I think this move by you signals my final association with Microsoft and its products after nearly 40 years.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

57 answers

Sort by: Oldest
  1. Anonymous
    2025-01-25T13:32:55+00:00

    sadly, no that did not happen.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-01-27T19:01:06+00:00

    I cancelled my subscription. There are other programs I can write with that I don't have to pay for.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-01-28T09:31:45+00:00

    I filed a complaint with the ACCC today. I recommend other users do the same.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2025-01-31T07:15:47+00:00

    At last ! The option to downgrade is now available in Switzerland. as posted in several replies, this now works (for me)

    https://support.microsoft.com/en-us/office/switching-to-microsoft-365-personal-and-family-classic-plans-58342e83-38e7-4cda-b63b-88604a8fb7ef

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2025-02-02T02:24:36+00:00

    Perfect! Thank you, worked immediately for me. Payment setup for next year at the previous cost.

    Was this answer helpful?

    0 comments No comments