Excessive price increase

Anonymous
2025-01-09T08:29:55+00:00

This email came from you today....."Starting on 14/05/2025, the price for your Microsoft 365 Family subscription will change from AUD 139.00/year to AUD 179.00/year. "
This is totally excessive and wholly unjustified. I am completely uninterested in using your copilot system. All I want is the Word Excel and PowerPoint on my Mac.

I've seen some responses that suggest I can cancel and subscribe to MS 365 classic for cheaper.. But this not available in Australia. Are we Guinea pigs here to see how much you can gouge out of ordinary people. Shame on you and your ethics.

I think this move by you signals my final association with Microsoft and its products after nearly 40 years.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2025-06-04T19:09:49+00:00

    Yes, I received a reply from Microsoft. The reason for the massive price increase is due to the co-pilot AI features. If you do not need these new features, I have cancelled my subscription and renewed with the Classic subscription at $79 CDN, which includes the same features minus the co-pilot. Go to manage subscription - Cancel auto-renew and choose a new subscription as Classic. Your subscription will only cancel at your renewal date. I hope this helps.

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  2. Anonymous
    2025-06-04T19:10:50+00:00

    Yes, I received a reply from Microsoft. The reason for the massive price increase is due to the co-pilot AI features. If you do not need these new features, I have cancelled my subscription and renewed with the Classic subscription at $79 CDN, which includes the same features minus the co-pilot. Go to manage subscription - Cancel auto-renew and choose a new subscription as Classic. Your subscription will only cancel at your renewal date. I hope this helps.

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  3. Anonymous
    2025-06-05T00:51:20+00:00

    Thanks Florent - not available in Melbourne, Australia

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  5. Anonymous
    2025-06-05T07:43:46+00:00

    Hi Karen. I thought that too. Go to your account and just cancel your subscription. You'll then see the option to renew using the Classic (no CO-Pilot) at the regular price. Cheers. Brent

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