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I tried to instal office 2024 on my laptop. But there are two messages popping up:
"Something went wrong.
Sorry we ran in to a problem.
Error code 30015-45 (193)"
after closing the message, a second one pops up:
"Could't install
We're sorry, we had a problem installing your Microsoft 365 and Office program(s).
Is your internet connection working? Do you have enough free space on your main hard drive?
Please try installing again after you've checked the above.
Error Code: 0-2031-(17002)"
I can confirm stable internet connection and free space on hd (170GB). Is there anyone who could give me a hint, which steps to proceed and how to solve the two error codes?
Thanks and regards
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Sam issue here, please also share the file with me. Thanks.
Currently I also experience the same issue, would you please share to me the file as well.
Thank you very much.
Hello I am having the same issues as well. Would you be so kind to share with me the similar file that helped this precious user's issue? Thank you!
I tried to instal office 2024 on my laptop. But there are two messages popping up:
"Something went wrong.
Sorry we ran in to a problem.
Error code 30015-45 (193)"
after closing the message, a second one pops up:
"Could't install
We're sorry, we had a problem installing your Microsoft 365 and Office program(s).
Is your internet connection working? Do you have enough free space on your main hard drive?
Please try installing again after you've checked the above.
Error Code: 0-2031-(17002)"
I can confirm stable internet connection and free space on hd (170GB). Is there anyone who could give me a hint, which steps to proceed and how to solve the two error codes?
Thanks and regards
can you share the file to me?
i have the same error, i tried to uninstall microsoft 365 and got the same error
hello! i have same problem. send me the file for correcting it