Why has there been a 50% increasing the price of Microsoft 365 Personal? This is an extraordinary increase and unaffordable for most people .

I am in Australia too and had the same concerns. I admit the heart rate got up there whilst going through the process, but I was able to change back to the original Personal Classic version. The thing about Microsoft is that even though they treat all their customers like fools and cash cows, they do not ant you to leave so they keep checking you really want to cancel before it actually happens. Just stay focused on your screen and read everything because they do not make it easy to change back I was able to do it but waited until just a day or so before renewal. In the meantime remove auto-renew agreement, that way they have to contact you to remind you to pay up!

But by Microsoft's own admission it is not the same product as last year but contains many (dubious) enhancements people just do not want. Also back in 2013, you could buy the softwear from a shop, load it onto your device, get updates with no further outlay. Now we pay more in one year for the product than we ever did to buy it outright AND it is an annual cost. The 50% increase is clearly out of order and you are just about the only outlier that thinks the unannounced increase is fair play. Glad you have no financial constraints. Obviously most of us do.

I don't think it's most of us complaining because of financial constraints. I'd be hard pressed to find anyone who pays the subscription that would suddenly find themselves without food or housing because of a 30 dollar a year increase.

I think it's more the fact that suddenly what was 66 is now going to be 99 because of the unwanted addition of the copilot feature. I know of nobody who wants this in Office - and I have over a thousand clients on various flavors of 365. Most are complaining about the intrusion of the Copilot **** in their daily work.

And the people who are using THESE cheaper versions are even less likely to want to pay the increase for something that's more of a pain than a feature.

People aren't complaining about it because if they pay they can't afford to eat anymore. They're complaining because it was Microsoft suddenly demanding everyone pay for something they didn't ask for in the first place.

Everyone is tired of the way MS forces THEIR changes on people without ever considering if that's what the population even wants... This was just more of the same. Fortunately, there ended up being a solution for this particular bit of Microsoft shortsighted stupidity...

I can't find my way around the site to find help, the answers are pre scripted and do not answer my query. I can't find a phone number to call.

Go into your account and then follow the instructions from elsewhere on this thread.