Why has there been a 50% increasing the price of Microsoft 365 Personal? This is an extraordinary increase and unaffordable for most people .

I got notification today. Total B/S, as if these people are not rich enough. I wont be paying it, hopefully if enough people go elsewhere MS will get the message!

Hi Lucia Wu,

That's great explanation and precisely why all the people on this board are expressing their disgust.

I'm not using the AI feature. In fact I was uninstalling it after every update ever since it was packaged up.

Why should I be paying a whooping 50% increase in price for something I'm not using and don't intend to use?!

Why is it not made optional upgrade version? I'm sure there are plenty of users who are using AI feature daily and will be more understanding of the price hike.

You made it a yearly subscription instead of a once of licence purchase to grab more money. You've been increasing it by 10% each year, but this time it's out of control robbery!!

I found you do have to go further through the 'cancel subscription' process than is comfortable.
Even if you do cancel entirely, you'll keep your subscription until Sept 25th.
However, yes, I had to basically go through the process of cancelling to get the Switch to a subscription that's better for you option to come up. It's a bit of a last ditch effort to keep you so they put it at the end.

You must be lucky or live in a country where there is still an option to change.

I've cancelled my subscription, but still the only option is that blooming AI version at the rediculouse price hike, or a monthly payment plan.

Dear MS, I've been uninstalling the Copilot after each and every update so far. Why should I be paying for something I don't use?!

As if you don't grab enough money! It's disgusting !!!

I found you do have to go further through the 'cancel subscription' process than is comfortable.
Even if you do cancel entirely, you'll keep your subscription until Sept 25th.
However, yes, I had to basically go through the process of cancelling to get the Switch to a subscription that's better for you option to come up. It's a bit of a last ditch effort to keep you so they put it at the end.

I'm glad there is the option to keep my price and not have the AI.
I shouldn't be glad, but the bar is LOW.

My 365 Personal subscription should not be automatically upgraded to one with AI and incur a price hike of $50AUD/year, and then call the new Classic a "saving". Especially when 365 Personal Classic is the same price to what I'm currently paying. I should have been given the option to upgrade, if I wanted to.

Worse, the option to keep my current conditions was not mentioned in my price increase email. This feels exploitive. If I hadn't looked, I would have either paid the increase, or left (which was my intention). Where in this email does it say 'you also have the option to keep 365 without AI, at the same price'? I imagine there are plenty of people that will simply pay the increase, without knowing they have the option to keep their current price. If MS really wants to build trust and loyalty with customers, it needs to be more transparent. Be better.