How can I find the folder on my computer that is actually on my PC hard drive and not on One Drive?

Anonymous
2024-08-22T20:33:07+00:00

Split from this thread.

"I am subscribed to 1 TB OneDrive to backup my computer's D and E inner drives sized 979 GB and 883 GB respectively.

After having backup-ed the drives in OneDrive, the data reappear again in the C: OneDrive folder clogging it with 507 GB and not leaving room for additional programs. Why do I have the same data twice in the computer? Please, what solution is suggested?"

The OneDrive folder by default is on the C drive unless you move it to another drive. Your files are synced to the online OneDrive from that folder. If you choose to keep it on the C drive then use the "Free up space" option suggested in the reply above.

How to change the location of the OneDrive folder: https://support.microsoft.com/en-us/office/change-the-location-of-your-onedrive-folder-f386fb81-1461-40a7-be2c-712676b2c4ae

Thanks but I am trying to remove my duplicates - except I want to select the folder on my actual computer, *not* my OneDrive and yet it's masking it as OneDrive, there is no way to select my actual folder on my pc, why? I want to back it up on hard drive because I don't trust OneDrive. How can I find the folder on my computer that are actually on my PC hard drive and *not* One Drive?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Don Varnau 19,930 Reputation points Volunteer Moderator
    2024-08-26T23:05:07+00:00

    Hi Craig,

    Is there a way to export this entire thread for me to take it to repair? I've also opened up a "feedback" request under the link you provided me but not heard back as of yet.

    Thanks,

    Paulina.

    If you give the tech or shop this URL they can access the thread. https://answers.microsoft.com/en-us/msoffice/forum/all/how-can-i-find-the-folder-on-my-computer-that-is/98f19003-4f07-455a-b026-958af6a40fdd

    Or you can print each page of the thread. Images may be too small to see.

    Or you could save each page as webpage complete. You should create a folder and put all of these saved pages in that folder.

    Don

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  2. Anonymous
    2024-08-26T21:08:22+00:00

    Hi Craig,

    Is there a way to export this entire thread for me to take it to repair? I've also opened up a "feedback" request under the link you provided me but not heard back as of yet.

    Thanks,

    Paulina.

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  3. Anonymous
    2024-08-24T23:37:51+00:00

    Agree, will do, thank you Craig.

    Paulina

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  4. Craig Long 18,630 Reputation points
    2024-08-24T23:30:31+00:00

    Thanks Craig, I don't - as GeekSquad won't do it. But I found out Norton has an option for an Ultra Help Desk where they can help with all software issues, so maybe that's my only option. They can log in remotely (apparently). Hoping they can help me back it up, as I seem to have lost at least 400GB already!

    Paulina

    I mean, go to a computer repair shop or use a more expensive data recovery service. You need hands-on personal assistance. Have them make an external backup of your files.

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  5. Anonymous
    2024-08-24T22:14:54+00:00

    Thanks Craig, I don't - as GeekSquad won't do it. But I found out Norton has an option for an Ultra Help Desk where they can help with all software issues, so maybe that's my only option. They can log in remotely (apparently). Hoping they can help me back it up, as I seem to have lost at least 400GB already!

    Paulina

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