How to disable or remove Copilot in Office 365 Personal

Anonymous
2024-11-01T21:08:30+00:00

Since the latest Office 365 Personal update Version 2410 (Build 18129.20116) Copilot Draft has been enabled in Word, which I don't want.

I have not checked in other Office 365 programs to see if Copilot is enabled.

How do I disable or better, remove Copilot for Office 365 Personal?

Noting that Office 365 Personal does not have access to the Microsoft Edge admin centre from a personal email address.

Why doesn't Microsoft allow the User to decide whether to opt in to enable Copilot, then automatically enabling Copilot, and making it difficult for the User to disable or remove it!

Microsoft 365 and Office | Install, redeem, activate | For home | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2025-01-09T09:01:44+00:00

A short update to include the following from a chat session (after moving through 3 operators) which is interesting to say the least. My question was asking which of the email (with the $159 renewal figure) and the details in my account (with the $109 renewal figure) was correct.

once your subscription is due, you will be charged $159 for the updated subscription with many new features. However, we understand you prefer the classic version, and that is possible. I have spoken to many customers with the same concern. You can contact us before your subscription is due, and we will process the renewal for the classic version at $109. The email you received is correct; it serves as a notification for Microsoft 365 subscribers, but you can remain on the classic version.

Was this answer helpful?

10+ people found this answer helpful.
0 comments

55 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-11-05T05:38:04+00:00

    I have a family plan through the workplace discount program which gives 30% off.

    If use this process to switch to Classic, does the 30% workplace discount still apply? All I can see is they'll charge me $139 instead of the $179 with copilot.

    My renewal date is 28 Nov 24, I hope this can get sorted.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-11-05T05:41:23+00:00

    Unfortunately this is not practical in addition to being very time consuming. Microsoft really needs to provide the ability to disable this within office 365.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments
  3. Anonymous
    2024-11-05T07:06:34+00:00

    Hi TonyAuckland1,

    I understand the concern this change causes.

    Since Copilot is a connected service, it is my understanding that disabling the Microsoft 365 online experience accomplishes the same thing.

    Please see Copilot in Microsoft 365 apps for home: your data and privacy - Microsoft Support

    Image

    But this can also cause other online services to be unavailable. In the meantime, click File->Feedback in the Office app to let Microsoft development team hear your valuable thoughts.

    Sincere greetings,

    Ian - MSFT | Microsoft Community Support Specialist

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2024-11-05T08:48:23+00:00

    Hi Ian, has this method been removed? Now it appears there is only cancel, when you hit cancel there is only "I dont my subscription" and "I want to keep my benefits". There is no “Switch to a subscription that suits you better”.

    I am in Australia if that matters.

    What is the safe way to remove this unwanted extra subscription?

    thanks

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments