How to disable or remove Copilot in Office 365 Personal

Anonymous
2024-11-01T21:08:30+00:00

Since the latest Office 365 Personal update Version 2410 (Build 18129.20116) Copilot Draft has been enabled in Word, which I don't want.

I have not checked in other Office 365 programs to see if Copilot is enabled.

How do I disable or better, remove Copilot for Office 365 Personal?

Noting that Office 365 Personal does not have access to the Microsoft Edge admin centre from a personal email address.

Why doesn't Microsoft allow the User to decide whether to opt in to enable Copilot, then automatically enabling Copilot, and making it difficult for the User to disable or remove it!

Microsoft 365 and Office | Install, redeem, activate | For home | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2025-01-09T09:01:44+00:00

A short update to include the following from a chat session (after moving through 3 operators) which is interesting to say the least. My question was asking which of the email (with the $159 renewal figure) and the details in my account (with the $109 renewal figure) was correct.

once your subscription is due, you will be charged $159 for the updated subscription with many new features. However, we understand you prefer the classic version, and that is possible. I have spoken to many customers with the same concern. You can contact us before your subscription is due, and we will process the renewal for the classic version at $109. The email you received is correct; it serves as a notification for Microsoft 365 subscribers, but you can remain on the classic version.

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  1. Anonymous
    2024-11-22T14:21:51+00:00

    Hello Ian

    I too am not having any luck following your steps.

    There is no Select “Unsubscribe”, only "Cancel subscription".I too am from Australia.

    When i click to contact support, I am greeted with "There is an issue with connecting. Try again later" for the chat widget. I am fed up with Microsoft not being contactable while raising the cost.

    This is in response to an email i received stating the increase from 11/month to 16/month. I do not want or need co-pilot and dont want to pay for it.

    How can i convert my account to Microsoft 365 Personal Classic

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  2. Anonymous
    2024-12-09T09:05:24+00:00

    I agree. This is completely ridiculous and the customer should NOT be the one wasting our time to disable a feature we DO NOT WANT AND HAVE NOT ENABLED! My suibscription is coming due in a month and I'm seriously considering cancelling it. I'm tired of this ongoing push for unrequested features Microsoft seems to feel they can enable at will.

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  3. Anonymous
    2024-11-26T04:09:39+00:00

    What did you land on? Due to AI permeating systems uninvited, I've dropped Facebook, I'm using Brave instead of Chrome, Yahoo instead of Google, and hunting for an Office alternative if Microsoft can't come to the party with full disabling of AI in their apps.

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  4. Anonymous
    2024-11-05T05:38:04+00:00

    I have a family plan through the workplace discount program which gives 30% off.

    If use this process to switch to Classic, does the 30% workplace discount still apply? All I can see is they'll charge me $139 instead of the $179 with copilot.

    My renewal date is 28 Nov 24, I hope this can get sorted.

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